PAYMENT AND SHIPPING TERMS
Payments:
Australia
We accept Postal Order via the website checkout.
Direct Debit is available via the website checkout, email sales@rtbb.com.au for our account information.
We also accept payments through PayPal ***( buyer pays all fees) (sent to paypal@rtbb.com.au).
If the product description does not include shipping costs please email sales@rtbb.com.au before making payment.
*GST has already been included on all products
New Zealand
We accept PayPal (sent to paypal@rtbb.com.au) and International Bank Cheque/ Draft In Australian currency
For all orders please email sales@rtbb.com.au for shipping costs before making payment.
*NO GST applies to New Zealand orders being shipped to New Zealand.
USA & the EU
While we are happy to ship worldwide please note,
The shipping of large Ramps could be quite high, as such we do recommend finding a local source for your Ramps before paying for shipping from Australia
EU residents should first try: http://www.bestofpinball.de
US residents should first try: http://pinballinc.com or http://www.marcospecialties.com
If for any reason you cannot source a ramp locally we would be happy to help.
Payment:
Payments through PayPal (sent to paypal@rtbb.com.au).
In Australian currency
For all orders please email sales@rtbb.com.au for shipping costs before making payment.
*GST only applies to Australian residents
Shipping:
Australia/ New Zealand
We ship most orders same or next business day once your payment has cleared.
Shipping within Australia and to New Zealand will be via Australia Post Note: overly large items may have to be shipped via TNT Couriers
Please ask for a shipping quote before using PayPal
International Shipping
Please ask for a shipping quote before using PayPal
Note: overly large items may have to be shipped via TNT Couriers
Please Note:
Insured shipping is available on request
The cost would be higher than normal shipping
Warranty
30 days on all ramps and scoops from day of receipt
Please Note:
Warranty does not cover the return shipping and Dose not include damage coursed by shipping
Return Policy
We will accept return of merchandise if notification is within 7 days of receipt.
The cost of return shipping shall be the responsibility of the customer.
A new replacement part shall be issued once the returned item has been received
Sales Policy
RTBB reserves the right to refuse any order.